Privacy Policy

Last Updated: October 2025

Welcome to PolovnaKola.com, your trusted source for used bicycles, cycling guides, and sustainable mobility solutions across the Balkans. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By accessing or using PolovnaKola.com, you agree to this Privacy Policy. If you do not agree with our terms, please discontinue using the site.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

a. Personal Information

When you create an account, submit a listing, contact us, or contribute content, we may collect details such as:

• Name
• Email address
• Contact information
• Account login credentials
• Any other information you voluntarily provide (e.g., during submissions or form entries)

b. Non-Personal Information

We automatically collect certain non-identifiable information such as:

• Browser type and version
• Device type (mobile/desktop)
• IP address (for analytics and security)
• Pages visited, time spent, and interaction data

c. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings, but some parts of the site may not function properly without them.

2. How We Use Your Information

We use the collected information for purposes such as:

• Managing user accounts and listings
• Responding to inquiries and support requests
• Publishing user-submitted articles or posts
• Improving website functionality and content
• Sending updates, newsletters, or promotional materials (only with your consent)
• Ensuring site security and preventing fraudulent activity

3. Sharing of Information

We respect your privacy — PolovnaKola.com does not sell, rent, or trade your personal data to third parties. However, we may share your data in the following cases:

• Service Providers: With trusted partners who help us operate our website (e.g., hosting, analytics).
• Legal Requirements: When required by law, court order, or to comply with government regulations.
• Business Transfers: In case of a merger, acquisition, or asset sale, user data may be transferred as part of the business.

All third-party partners are bound by confidentiality and data protection agreements.

4. User-Generated Content

When you post listings, comments, or articles on PolovnaKola.com, the information you share becomes public. Please avoid sharing sensitive personal details in publicly visible sections.

We may edit or remove content that violates our Terms of Service or community guidelines.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security. Use the site at your own discretion and avoid sharing private or financial information in listings or comments.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request updates or corrections to inaccurate data.
• Deletion: Request that we delete your personal data (subject to legal obligations).
• Opt-Out: Unsubscribe from promotional emails or newsletters at any time.

To exercise these rights, contact us at info@polovnakola.com.

7. Third-Party Links and Services

PolovnaKola.com may include links to external websites (e.g., product sellers, cycling resources, or partners). We are not responsible for the privacy practices or content of those third-party sites. Please review their policies before sharing personal data.

8. Children’s Privacy

Our website is intended for users aged 16 and above. We do not knowingly collect personal information from children. If you believe that a minor has provided us with personal data, please contact us so we can delete it promptly.

9. Data Retention

We retain your information only as long as necessary to:

• Provide our services,
• Fulfill legal obligations,
• Resolve disputes, and
• Enforce our agreements.

When no longer needed, your data will be securely deleted or anonymized.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the site after such updates constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

info@polovnakola.com